Privacy Policy
Effective September 23, 2026. This Privacy Policy explains how Nathan Piland LLC collects, uses, and shares information through NathanPiland.com and related services.
Information We Collect
- Contact and subscription information: such as your name and email address when you request a free guide, join an email list, or contact us.
- Purchase information: such as your name, email address, billing details, product purchased, and transaction status. Payment-card information is collected and processed by Stripe rather than stored directly by us.
- Consulting and class information: such as intake responses, scheduling details, attendance, communications, and information you voluntarily share during a session.
- Communications: emails, calls, text messages, voicemail, and other messages you send to us.
- Technical information: information that may be collected automatically by our website host and embedded services, such as IP address, browser or device information, pages viewed, timestamps, referral information, cookies, and similar technologies.
How We Use Information
- Provide purchased classes, consulting, recordings, downloads, and customer support.
- Deliver requested guides and email communications.
- Process payments, prevent fraud, and maintain transaction records.
- Schedule and administer classes and consulting sessions.
- Operate, secure, troubleshoot, and improve the website and services.
- Comply with legal obligations and enforce our policies.
Email Marketing
If you request a guide or subscribe to our emails, we may send educational, promotional, and business-related messages through Kit. You may unsubscribe using the link in any marketing email. Transactional or service-related messages may still be sent when necessary to fulfill a purchase or respond to you.
How We Share Information
We may share information with service providers only as reasonably necessary to operate the business, including Stripe for payments, Kit for forms and email delivery, Vercel for website hosting, Quo for business calls and messages, Zoom and scheduling providers for sessions, and professional advisers or authorities when required by law.
We do not sell personal information for money. We may disclose information in connection with a business reorganization, acquisition, legal request, safety concern, or protection of our rights.
Cookies and Tracking
The website and embedded third-party services may use cookies or similar technologies necessary for functionality, security, payment processing, form delivery, and basic service measurement. Because browser “Do Not Track” signals are not yet governed by a uniform industry standard, the website does not currently respond to those signals. You may use browser controls to limit cookies, although some features may not function properly.
Data Choices
You may unsubscribe from marketing emails at any time. You may also ask to access, correct, or delete personal information we maintain, subject to legal, security, transaction-record, and other permitted retention requirements. To make a request, email hello@nathanpiland.com.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, and meeting legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can review and delete it where appropriate.
Third-Party Services
Links and embedded services may lead to third-party websites or platforms governed by their own privacy policies. We encourage you to review those policies.
Policy Changes
We may update this Privacy Policy as our practices or legal obligations change. We will post the revised policy on this page and update the effective date. Material changes may also be communicated through the website or email when appropriate.
Contact
Questions or privacy requests may be sent to Nathan Piland LLC at hello@nathanpiland.com, by calling or texting (424) 286-2603, or by mail at 1701 South Figueroa #1046, Los Angeles, CA 90015, United States.