Refund & Cancellation Policy

Please read before purchasing a class, bundle, or 1 on 1 consult.

Classes & Class Bundles

All class purchases (single-class or full bundle) are final sale and non-refundable, regardless of live attendance.

Because class materials, recordings, and resources are delivered to every purchaser whether or not they attend the live Zoom session, refunds are not offered for missed sessions, schedule conflicts, or change of mind after purchase.

What you’re guaranteed instead:

• Access to the recording and all materials for any class you purchase
• The ability to watch or rewatch on your own schedule if you can’t make the live session
• Advance notice of the class date and time before you buy, so you can plan around it

1 on 1 Consults

Consult bookings can be rescheduled or cancelled for a full refund if you notify us at least 24 hours before your scheduled time.

Cancellations made less than 24 hours before the scheduled consult, or no-shows, are non-refundable, since that time was reserved specifically for you and could not be rebooked.

To reschedule or cancel, use the link in your booking confirmation email, or contact hello@nathanpiland.com.

Chargebacks

Filing a chargeback instead of contacting us directly may result in loss of access to purchased materials and future purchases. We’re happy to work through any issue - please reach out first.